Q: Can I be assured that my privacy will be protected?

A: 1era takes your personal and business privacy very seriously. 1era will not share or sell any client information to any third parties, affiliates or partners, except whereas requested by a legal authority as per the laws of the state or province where 1era is registered to conduct business.

Q: How can I choose the best solution for my business?
A: 1era provides free consultation for projects or services and you will be guided through the process of creating the solution that best meet your business needs.

Q: What do I supply?

A: All the artwork or the website content of text and products photography will be supplied by the client. Professional content writing is available.

Q: How do I influence the creative design?

A: 1era will present a number of unique concepts as specified in the package. Upon selection the conceptual design, further development will be conducted on that design to meet the client’s satisfaction.

Q: What support will I get after launching my business website?

A: 1era provides website design support free of charge for one year, and Web page minor updates during the initial first month.

Q: Can I request any changes or updates after launch of the website?

A: Yes, website design projects include free minor web page updates for the first initial month. Minor changes include updating links and minor text changes. Any additional updates or changes will be subject to hourly rate.

Q: What is the payment process?

A: There are three payment milestones:

First Payment: 25% upon signing the agreement.
Second Payment: 25% upon final artwork approval.
Final Payment: 50% when the website is competed and ready to launch